- Is the price per member?
- No. Every member of the board is included. The price depends on the plan and on the number of residential units above the plan’s included units.
- What if the syndicate has more units than its plan includes?
- Essential includes 10 residential units, Assistant 25, Assistant Plus 50 and Assistant Voice 50. All extra units are billed at the same rate, which depends on how many there are: 0.75 USD a unit a month for 1 to 10 extra units, 0.64 USD for 11 to 50 and 0.56 USD for 51 or more. On an annual plan, the rates are 7.50 USD a unit a year for 1 to 10 extra units, 6.40 USD for 11 to 50 and 5.60 USD for 51 or more. For example, Essential with 40 units has 30 extra units, all billed at 0.64 USD each: 59 USD + 19.20 USD = 78.20 USD a month.
- Can I add credits without changing plan?
- Yes, with credit packs, bought in Subscription & billing once your plan is paid: 100 for 12 USD or 300 for 30 USD, one-time, no expiry while your plan is paid. A pack never unlocks the mailbox. That is a plan feature.
- What if a credit is spent on a failed job?
- It is not. Credits are reserved when a job starts and released for anything not processed.
- Are taxes included?
- Prices are before tax. Any applicable sales tax is added.
- Can a syndicate outside Québec use CoAgora?
- Yes, across Canada and in the United States. Regional rules are validated region by region; where they are not yet, the manual path stays available.
- Is the interface in French?
- The interface is English today; French is coming.
- What does the mailbox read?
- CoAgora reads only the connected Gmail account. A member with permission starts a scan for selected dates (up to 90 days), or asks the assistant to read a message.